Operational extension
We don't operate like a vendor you call when you're stuck. We function as your air freight desk — available, responsive, and running behind your brand. Your team stays client-facing. We handle the rest.
For 3PLs, brokers & logistics providers — domestic & international air freight
Your client needs an air freight quote. You email us. We respond in minutes. You deliver the answer before anyone else even picks up the phone. That's how your operation competes with the biggest names in freight forwarding — and wins.
How it works
Your client needs an air freight quote — time-sensitive, urgent, or standard. You take the request.
Send the shipment details — origin, destination, dimensions, weight, and timing. One email. That's it.
Our team responds with competitive, ready-to-use pricing — typically inside ten minutes on domestic lanes.
Present the quote to your client under your brand. You look like a full-service logistics operation. The credit is yours.
What it means to be a partner
We don't operate like a vendor you call when you're stuck. We function as your air freight desk — available, responsive, and running behind your brand. Your team stays client-facing. We handle the rest.
We don't return a single rate and call it done. We look for every option — routing alternatives, service levels, cost tradeoffs — so you can bring your client choices, not just a number.
Your client is yours. We never reach out to them directly — not now, not ever. Every communication runs through you. We're invisible to your client by design.
We push tracking updates directly to you so you can keep your client informed in real time. No chasing for status. No "let me check on that."
Every partnership looks a little different. Some run entirely on email. Others need deeper operational integration — tracking feeds, dedicated contacts, custom workflows. We build around how you work.
Air freight doesn't keep business hours. Neither do we. When your client has an urgent shipment at midnight, we're there — because your reputation depends on it.
What we move
Inside pickup and delivery. Lift gates. Debris removal. Large, heavy, and odd-sized freight. Last-mile that needs extra coordination. If the shipment is complicated, that's exactly what we're built for.
Registered federal contractor supporting defense and government logistics requirements. TSA-certified, compliant, and ready for your procurement needs.
Your client sees your brand. We work behind the scenes. You get the credit — and the repeat business.
The difference
| Ace Air Freight | Large forwarders | Brokers | |
|---|---|---|---|
| Quote turnaround | Minutes | Hours / days | Varies |
| White-label for your brand | Yes | No | No |
| No overhead to start | Yes | No | No |
| TSA-certified IAC | Yes | Yes | Varies |
| All 50 states & Puerto Rico | Yes | Limited | Limited |
| Dedicated partner support | Yes | No | No |
| Process | One email | Complex portals | Varies |
When to raise air freight
Most shippers won't volunteer that they have air freight needs — they'll just call somebody else. These are the profiles worth asking about.
Urgent freight that requires immediate pickup and delivery, including weekend pickup and delivery arrangements.
Too big for parcel, too small to justify LTL transit times.
Large quantities and irregular dimensions where parcel carrier pricing stops making sense.
Hard-to-reach locations, remote sites, site-specific delivery requirements — Alaska, Hawaii, Puerto Rico, remote islands.
Customers who miss overnight carrier cutoffs, or face delayed two-day delivery points when overnight service is what they actually need.
Inside pickup and delivery, lift gates, debris removal, and shipments unsuitable for surface transport because of transit time, handling, or security.
"Do you ever have last-minute shipments that need to move fast?"
If a customer says "we never need air" — they almost certainly do. Zero emergencies is not a real supply chain. They're calling someone else for it.
Where air freight lands hardest
Time-sensitive, high-value parts requiring fast, secure transport.
Just-in-time production parts that prevent costly line downtime.
Medical devices, pharmaceuticals, and life-saving equipment on hard deadlines.
High-value electronic components and hardware in demand-driven markets.
Urgent equipment and components critical to uninterrupted operations.
Fast-moving fashion and inventory replenishment for just-in-time supply chains.
Perishable and frozen shipments requiring temperature-controlled air freight.
High-value production equipment, props, and live event logistics.
Network infrastructure components and urgent replacement parts.
Exhibits, promotional materials, and event buildout against fixed dates.
Shipment parameters
Maximum freight size per piece or pallet. Oversized shipments are often still possible with advance booking — ask before you rule anything out.
| Aircraft / carrier | Max dimensions (H × W × L) | Max weight per piece |
|---|---|---|
| Narrowbody — SW Cargo | 32" × 45" × 49" | 200 lbs |
| Narrowbody — Delta Cargo | 35" × 48" × 46" | 300 lbs |
| Widebody — pallet | 72" × 80" × 119" | 2,200 lbs |
Unless excess liability is purchased, standard carrier liability applies:
Most of our logistics partners use their own supplemental insurance and place it themselves — that is usually the faster path. Coverage is also available through Ace, but it requires a separate policy per shipment, which adds cost and quote time, so flag high-value freight early rather than at booking.
Remember this when you quote your client: air freight declared value and insurance are calculated on a different valuation basis than truck freight. Don't carry your LTL assumptions across — confirm the declared value on the air side before you put a number in front of the customer.
Requesting a quote
There is no portal to learn and no system to integrate. Email the details below and we respond — domestic quotes typically inside ten minutes.
Response within ~10 minutes of request
Response may require 24–48 hours
Tell your shipper up front: on international shipments, duty and taxes are the responsibility of the consignee and are owed within 7 days of import.
Powered by Ace Forwarding Inc.
Ace Forwarding Inc. has been a TSA-certified Indirect Air Carrier for over 30 years. That network, those carrier relationships, and that institutional knowledge are what power every quote we deliver — in minutes.
We already quote hundreds of domestic air freight shipments weekly for some of the nation's largest logistics providers. The infrastructure is in place. You're not building something new — you're plugging into something that's already running.
"The complexity is ours. The credit is yours."